Voice and Biometric Policy

Forever Known preserves memories in people's own voices and on video. Voice and video can include characteristics considered biometric information under laws such as Illinois BIPA, Texas CUBI, and Washington's biometric law. Here is how we handle it.

What and why

We store the audio and video you create, and transcripts of them, for one purpose: to preserve and share personal stories in the person's own voice and likeness, as you direct. We do not use voice or video to identify anyone, and we do not use it for advertising.

Consent

We record voice and video only after consent. Before your first recording, we show a consent screen and record the date and time. You confirm you are recording yourself, or that you have permission from the person being recorded (or their authorized representative). You can withdraw consent at any time.

No sale

We never sell, lease, or trade voice, video, or biometric information. We disclose it only to people you choose, to providers who transcribe or store it for us under contract, or when required by law.

Retention and destruction

We keep recordings while your account is active and you keep the memory. When you delete a recording or your account, we delete it, and any derived data, within a set window, including from routine backups. Absent a legal obligation to retain, biometric data is destroyed when its purpose is satisfied.

Your rights

Withdraw consent, delete any recording or your whole account, and export your recordings at any time. Contact: privacy@beforeverknown.com.